Privacy Policy

Last updated:

July 19, 2023

At Gravity, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.

Remember that your use of Gravity’s Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

You may print a copy of this Privacy Policy by clicking here.

Privacy Policy Table of Contents

  1. What this Privacy Policy Covers
  2. Personal Data
    • Categories of Personal Data We Collect
    • Categories of Sources of Personal Data
    • Our Commercial or Business Purposes for Collecting Personal Data
  3. How We Share Your Personal Data
  4. Tracking Tools and Opt-Out
  5. Data Security and Retention
  6. Personal Data of Children
  7. Other State Law Privacy Rights
  8. Changes to this Privacy Policy
  9. Contact Information

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Personal Data

Categories of Personal Data We Collect

This chart details the categories of Personal Data that we collect and have collected over the past 12 months:

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

  • You:
    • When you provide such information directly to us.
    • When you create an account or use our interactive tools and Services.
    • When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
    • When you send us an email or otherwise contact us.
  • Automatically:
    • When you use the Services and such information is collected automatically.
    • Through Cookies (defined in the “Tracking Tools and Opt-Out” section below).
    • If you use a location-enabled browser, we may receive information about your location.
    • If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.
  • Third Parties:
    • Vendors:
      • We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
      • We may use vendors to obtain information to generate leads and create user profiles.

Our Commercial or Business Purposes for Collecting Personal Data

We use your personal data for the following purposes:

  • Providing, Customizing, and Improving the Services:
    • Providing you with the products, services, or information you request.
    • Meeting or fulfilling the reason you provided the information to us.
    • Providing support and assistance for the Services.
    • Improving the Services, including testing, research, internal analytics, and product development.
    • Personalizing the Services, website content, and communications based on your preferences.
    • Doing fraud protection, security, and debugging.
    • Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).
  • Marketing the Services:
    • Marketing and selling the Services.
  • Corresponding with You:
    • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Gravity or the Services.
    • Sending emails and other communications according to your preferences or that display content that we think will interest you.
  • Meeting Legal Requirements and Enforcing Legal Terms:
    • Fulfilling our legal obligations under applicable law, regulation, court order, or other legal process, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities.
    • Protecting the rights, property, or safety of you, Gravity, or another party.
    • Enforcing any agreements with you.
    • Responding to claims that any posting or other content violates third-party rights.
    • Resolving disputes.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

How We Share Your Personal Data

We disclose your Personal Data to the following categories of service providers and other parties. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data.

  • Service Providers: These parties help us provide the Services or perform business functions on our behalf. They include:
    • Hosting, technology, and communication providers.
    • Analytics providers.
    • Support and customer service vendors.
    • Payment processors.
  • Business Partners: These parties partner with us in offering various services. They include:
    • Companies that we partner with to offer joint promotional offers or opportunities.
    • Our external finance team.
  • Legal Obligations: We may share any Personal Data that we collect with third parties in conjunction with any legal activities described above.
  • Business Transfers: All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part).

Tracking Tools and Opt-Out

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, and analyze trends.

Types of Cookies We Use:

  • Essential Cookies: Required for providing you with features or services.
  • Functional Cookies: Record your choices and settings.

To manage cookies, check your browser’s settings under “preferences” or “options.”

For more information about Cookies, please visit http://www.allaboutcookies.org/.

Data Security and Retention

We seek to protect your Personal Data from unauthorized access using appropriate security measures. Although we work to protect the security of your account and data, no method of transmitting or storing data is completely secure.

We retain Personal Data for as long as necessary to provide our Services or as required by applicable law.

Personal Data of Children

We do not knowingly collect Personal Data from children under 13 years of age. If you believe a child has provided us with Personal Data, contact us at support@gravityclimate.com.

State Law Privacy Rights

California Resident Rights

Under California law, residents can request to prevent the disclosure of Personal Data to third parties for direct marketing purposes. Contact us at support@gravityclimate.com to submit a request.

Nevada Resident Rights

Nevada residents can opt out of the sale of Personal Data by contacting us at support@gravityclimate.com with the subject line “Nevada Do Not Sell Request.”

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of any changes through a notice on the Gravity website or via email.

Contact Information

If you have any questions or comments, please contact us at: